Privacy Policy

Algu Hospitality LLC (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of alguhospitality.com, including any content, functionality and services offered on or through alguhospitality.com (the “Website”), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Children Under The Age Of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18.

If you are under 18, do not:

• Use or provide any information on this Website
• Register on the Website
• Make any purchases through the Website
• Use any of the interactive or public comment features
• Provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@alguhospitality.com.

Information We Collect About You

When you access the Website, the Company will learn certain information about you during your visit.

Information You Provide To Us

The Website provides various places for users to provide information. We collect information that users provide by:

• Filling out forms on the Website
• Communicating with us via contact forms
• Subscribing to our newsletter or blog
• Downloading resources (guides, checklists, templates)
• Requesting consultations or property evaluations
• Responding to surveys
• Providing comments or other feedback
• Providing information when inquiring about our property management services

We use information you provide to us to:

• Deliver the requested product and/or service
• Respond to your inquiries and requests
• Provide newsletters and blog updates
• Share relevant content about STR management
• Improve our overall performance
• Provide you with offers, promotions, and information about our services

Information You Provide When Engaging Our Services

If you engage our property management services, we may also collect:

• Property address and details
• Ownership information
• Financial information (for payment processing and owner statements)
• Access codes and security information (to manage your property)

This information is governed by our separate Property Management Agreement.

Information We Collect Through Automatic Data Collection Technology

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics, Microsoft Clarity, and similar tools to collect certain information about your equipment, browsing actions, and patterns.

This will generally include information about:

• Your location (general area, not precise location)
• Your traffic pattern through our website
• Communications between your computer and our Website
• Type of computer and device you use
• Your Internet connection
• Your IP address
• Your operating system and browser type
• Date and time of visits
• Pages viewed and time spent on our site
• Websites visited just before and just after our site

The information we collect automatically is used for statistical data and will not include personal information unless you voluntarily provide it. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Microsoft Clarity and Microsoft Advertising

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services.

Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Use of Cookies And Tracking Technologies

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Types of Cookies We Use

Essential Cookies:

Required for website functionality (e.g., remembering form inputs, maintaining your session)

Analytics Cookies:

Help us understand how visitors use our site (Google Analytics, Microsoft Clarity)

Marketing Cookies:

Track your interactions for marketing purposes (may include social media pixels)

Social Media Pixels

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Your Cookie Choices

You can control cookies through your browser settings:

• Block all cookies
• Delete existing cookies
• Allow cookies from specific websites only

Note: Blocking cookies may affect website functionality and your ability to use certain features.

Third Party Use Of Cookies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website.

The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use personal information for purposes of:

• Presenting our Website and its contents to you
• Providing you with information about our property management services
• Providing you with offers for our services
• Delivering requested resources (guides, checklists, templates)
• Sending newsletters and blog updates (if you subscribed)
• Carrying out any contract between you and the Company
• Administering our business activities
• Providing customer service
• Making available other items and services to our customers and prospective customers
• Analyzing website traffic and user behavior
• Improving website functionality and user experience
• Optimizing content based on what users find helpful

Marketing Communications

From time-to-time, we may use the information you provide to us to:

• Display advertisements tailored to your interests
• Make offers to purchase products and services
• Share relevant content about STR management and our services

Third-Party Offers

From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

Email Information and Policies

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone.

This also applies when you:

• Register for our website
• Sign up through any of our forms using your email address
• Subscribe to our newsletter
• Download resources
• Request consultations

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled “Disclosure of Your Information.”

We will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will:

• Clearly state who the e-mail is from
• Provide clear information on how to contact the sender
• Contain concise information on how to unsubscribe from our mailing list
• Include an unsubscribe link at the bottom of every email

Newsletter Enrollment

If you are outside the European Union and opt to receive any free resources, download guides, register for consultations, or engage with our content, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime using the unsubscribe link at the bottom of every email.

If you are in the European Union and opt to receive any free resources, download guides, register for consultations, or engage with our content, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. You can unsubscribe at any time using the unsubscribe link at the bottom of every email.

How to Unsubscribe

Our emails provide users the opportunity to opt-out of receiving communications from us by:

• Clicking the unsubscribe link in any email
• Emailing us at privacy@alguhospitality.com with “Unsubscribe” in the subject line

If you ever have trouble unsubscribing, contact us at privacy@alguhospitality.com and we will manually remove you from our list.

Disclosure Of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose your personal information in the following circumstances:

Service Providers

We may share your information with trusted service providers who assist us in operating our website and conducting our business, including:

• Email marketing platforms (e.g., Mailchimp, ConvertKit)
• Website hosting providers
• Analytics providers (Google Analytics, Microsoft Clarity)
• Customer relationship management (CRM) tools
• Payment processors (if you purchase services)

Subsidiaries and Affiliates

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

Legal Obligations

We may disclose your personal information when legally compelled to do so, including:

• When required by law
• To comply with legal processes (subpoena, court order)
• To protect our legal rights
• To enforce our Terms of Service or other agreements

Business Transfers

We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets and/or business.

Debt Collection

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

How We Protect Your Information

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes:

• Using standard security protocols (SSL encryption)
• Working only with reputable third-party vendors
• Limiting access to personal data
• Regular security reviews
• Secure server hosting

Email Security

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.

Some of the information you may enter on our website may be transmitted securely via Secure Sockets Layer (SSL). Credit card information and other sensitive information is never transmitted via email.

Software Monitoring

The Company may use software programs to:

• Create summary statistics (assessing visitor numbers, popular content, technical specifications)
• Identify system performance or problem areas
• Monitor network traffic to identify unauthorized attempts to upload or change information
• Ensure service availability for all users

However: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

General Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails at any time
• Object: Object to certain uses of your information

How to Exercise Your Rights

To exercise any of these rights:

• Email us at: privacy@alguhospitality.com
• Include “Privacy Request” in the subject line
• Specify which right you wish to exercise

We will respond within 30 days.

GDPR Rights (European Union Visitors)

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (GDPR):

Data Retention

We will retain any information you choose to provide to us until the earlier of:

• (a) You asking us to delete the information
• (b) Our decision to cease using our existing data providers
• (c) The Company decides that the value in retaining the data is outweighed by the costs of retaining it

Your Rights Include

• The right to request access to your data that the Company stores
• The right to rectify or erase your personal data
• The right to seek restrictions on the processing of your data
• The right to object to the processing of your data
• The right to data portability
• The right to withdraw consent at any time (without affecting the lawfulness of processing based on consent prior to withdrawal)
• The right to lodge a complaint with a supervisory authority

Minimal Data Collection

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@alguhospitality.com.

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with requested services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media, blog resources, recommended tools and services).

We are not responsible for:

• Privacy practices of these external sites
• Content on external websites
• Accuracy of information on third-party sites

We encourage you to review their privacy policies before providing any information.

Changes to This Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page.

When we make changes:

• We will update the “Last Updated” date at the top of this page
• Material changes will be announced on our Website home page
• Significant changes may be communicated via email to the address in your account

Your responsibility:

• Ensure we have an up-to-date active and deliverable email address for you
• Periodically visit our Website and this privacy policy to check for changes
• Continued use of our website after changes constitutes acceptance of the updated policy

The date the privacy policy was last revised is identified at the top of the page.

Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices:

Algu Hospitality LLC

Email: privacy@alguhospitality.com

Website: alguhospitality.com

We welcome your questions and will respond promptly to your inquiries.

Effective as of April 15, 2026